Taking under consideration that the voyages between Rhodes and Fethiye, Fethiye – Rhodes , Kos – Bodrum , Bodrum – Kos and all Greece – Turkey schedules are international Voyages that implicate Immigration and Customs Formalities that delays occur without this being the responsibility or the fault of the carrier. We would like to ask all passengers that they have flights or ferries to other destinations not to reserve and buy tickets at tight schedules, although the trip is approximately 90 minutes.
The passengers can cancel or replace their tickets and get a partial or full refund depending on the date of cancellation. No Refund Is Given and 100% Cancelation will be charged for cancelations occurred from 2 days till the departure time of the scheduled voyage. In the case that a ticket is cancelled within a period of seven (7) days to three (3) days prior to the vessel’s scheduled date and time of departure, a refund of 50% on the fare is granted. From fourteen (14) days up to seven (7) days prior to the vessel’s scheduled date and time of departure, a refund of 75% on the fare is granted. Up to 14 days before departure date: 100% refund on tickets value. Alternatively, the passenger is given the possibility to convert these tickets into Open Date (Open) in order to use them on a future trip, provided that the request has been made before departure. After the vessel’s departure tickets cannot be cancelled, cannot be converted to Open Date (Open) and cannot be transferred to another date. Tickets cannot be cancelled via telephone. Tickets can be cancelled or converted only by the travel agent that issued them or by the company’s central port agent.
In the event of prohibition of departure due to bad weather conditions or due to official orders from port authorities, the company claims no responsibility for possible delay or cancelation of the trip. In that case, passengers can modify their tickets or get a refund of the full amount paid for the ticket.
The shipping company reserves the right (with approval of Mercantile Marine Ministry) to replace the ferry a ticket was issued for, with another ferry. The routes are subject to modifications and are published in our website https://www.skymarineferries.com/
You have to visit our check in kiosk at the port of your destination to get your boarding pass then you proceed through passport control and then “come fly with us” (you’re on board) show the boarding to a member of the crew to scan the boarding pass.
The ferry company Sky Marine Ferries was founded in 1997 to serve ferry connections between the Dodecanese and the Turkish coast. The company’s headquarters are in Rhodes and its purpose is to help people travel between Greece and Turkey easily, quickly and safely.
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